At Lux IPTV, we value customer satisfaction and strive to provide the best IPTV service possible. Before purchasing any of our subscription plans, we encourage all customers to test our service using our free trial (when available) to ensure compatibility and performance on their devices.
By subscribing to our services on www.luxiptv.co, you agree to our refund policy outlined below.
All purchases made on Lux IPTV are final and non-refundable once your account or subscription is activated and login credentials are delivered. Due to the nature of our digital product and the instant access it provides, we do not issue refunds for:
Change of mind after activation
Incompatibility with your device or app (we recommend testing during the free trial)
Internet connection issues or local network problems
User error or improper setup not related to service quality
Short-term service interruptions caused by maintenance or updates
If you have made a payment but have not yet received your account details, you may request a refund by contacting us within 24 hours of the purchase. Please email service.luxiptv@gmail.com with your transaction ID and payment method.
Once your account has been created and service delivered, no refunds will be granted.
To avoid any dissatisfaction, we strongly recommend that new users request a free trial before making a purchase. This allows you to test our streaming quality, channel availability, and device compatibility with your setup.
If you encounter any technical issues, our support team is available to assist you with troubleshooting. Most issues can be resolved quickly by following setup instructions or updating your IPTV player app.
📧 Contact us: service.luxiptv@gmail.com
Initiating a chargeback or opening a dispute without contacting us first may result in your account being permanently banned and legal action if necessary. We take fraud seriously and work with payment processors to investigate all claims.
By using the services offered at www.luxiptv.co, you agree to the terms outlined in this Refund Policy. Lux IPTV reserves the right to update this policy at any time without prior notice.
Thank you for choosing Lux IPTV – your trusted IPTV service provider.
